The Custom-Tailored Help You Need
Your idea with our product can outshine anything currently in the market.
Select Your Plan
Every business is different. These plans deliver the capabilities you need to maximize investment in your digital business assets.
Essential (Monthly) Plan
- Website support
- Content support (content edits, image asset preparation, publishing)
- Monitor software property & audience with Advanced Analytics
- SEO optimization
- Checks for broken links and pages
- Email support (responses & fixes within 1 week, with a maximum of one issue per week resolved)
- Issue triage and support
Premier (Monthly) Plan
- Everything from the Essential Plan
- Delivery manager (to support with clarification and prioritization)
- Support for Web app (functional code) support
- User support via emailed tickets; responses within 24 business hours
- Up to one software enhancement published daily
- Enhancements follow agile sotfware development principles
Expert (Monthly) Plan
- Everything from the Premier Plan
- Full system coverage (for one software entity only; does not include alias properties)
- System-wide enhancements (features, performance, security)
- Up to one software enhancement shipped daily
- Full coverage of users (including messaging them back directly)
Service Plus+™ customers automatically receive enhancement releases and service packs that include new functionality — as well as non-English versions of solutions, if available, on a bi-weekly basis.
Need assistance with choosing a plan?
We can help you choose a plan that’s right for you by discussing the benefits of each package and how we can help you succeed. Send us a note and one of our representatives will reach out to you!