Reporting & administration
Improving the workflows used to submit, manage, and administer health product reporting information.
Case study · Web & mobile
Health Product
Shortages Canada
Modernizing a public service
across web and mobile.
KBD contributed to reporting, administration, notifications, accessibility, usability, security, and mobile applications for iOS and Android.
- Platform
- Web · iOS · Android
- KBD focus
- Reporting, workflows & mobile
- Public transition
- January 18, 2026
The challenge
Evolving a service
people rely on.
Health Product Shortages Canada provides public access to shortage and discontinuation information. Modernizing an established service means considering the whole experience: the people submitting reports, the teams administering them, and the users looking for information.
KBD’s contribution spanned web workflows and mobile applications, with attention to accessibility, usability, notifications, and security.
Read Health Canada’s transition bulletinKBD’s contribution
Connected work across the platform.
Usability, access & security
Contributing accessibility, usability, and security improvements alongside notification workflows.
iOS & Android
Contributing mobile application work alongside the web platform, supporting access to reports and product information.
A closer look
From finding a report
to following a product.
Selected screens from the public mobile apps show how users explore health product information.
Find reports
Search for a product or browse shortage and discontinuation reports.
Review the details
Explore product information and open the associated shortage report.
Follow a product
Follow products for alerts when reporting information changes.
Selected publisher screenshots from the public iOS and Android listings. Interface content is shown as captured.
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