Website Accessibility

Website Accessibility Reviews & Remediation

Find the barriers in your website, fix the design and code, and verify the journeys people need to complete.

Discuss your accessibility needs

Make an accessibility report lead to improvements

An accessibility report can identify many issues without showing your team where to begin. KBD helps turn findings into practical changes to navigation, content, forms, and reusable interface components.

We can review an existing website, investigate a difficult user journey, or work from a report you already have. The engagement defines the pages and tasks to review, the WCAG version and level, and whether the work includes assessment, remediation, or both.

Where we can help

Keyboard access and navigation

Check menus, links, dialogs, and other controls without a mouse. Improve focus visibility, focus order, and the ability to move through and leave interactive components.

Screen-reader support

Review page structure, headings, landmarks, control names, and status messages. Improve how content and interactions are communicated through assistive technology.

Readable and adaptable interfaces

Review contrast, text resizing, zoom, mobile reflow, and information conveyed through colour. Help content remain readable and controls usable as the display changes.

Forms and essential tasks

Improve labels, instructions, validation, and error recovery. Test complete journeys such as registration, search, and submission so users can finish what they started.

Content and media

Review image descriptions, link text, tables, and the accessibility of media players. Help content teams identify where captions, transcripts, and clearer structure are needed.

Reusable components and guidance

Improve shared templates and interface components. Provide practical guidance for designers, developers, and content editors to help maintain accessibility as the site evolves.

From assessment to improvement

  1. Set the scope

    Identify audiences, important tasks, representative pages, and shared components. Agree on the WCAG version and conformance level to use for the review.

  2. Review and remediate

    Combine automated checks with manual keyboard and screen-reader testing. Document barriers, prioritize their impact, and implement design, content, and code improvements.

  3. Retest and support

    Verify fixes in the affected journeys and check shared components. Provide a record of results, remaining issues, and guidance for future updates.

What your team receives

A scoped accessibility review

Findings for the pages, components, and journeys reviewed, with relevant WCAG criteria and examples of the barriers encountered.

Priorities and practical fixes

Recommendations that distinguish shared component problems from individual content issues, followed by agreed design, content, or code changes.

Retesting and team guidance

When remediation is included, verification of the changes, a record of remaining barriers, and guidance to help your team maintain the improvements.

Manual testing alongside automated checks

Automated checks help identify some issues, but they do not establish accessibility conformance on their own. We also review keyboard interaction, screen-reader output, responsive behaviour, and task completion within the agreed scope. The report records what was tested so your team can understand the results.

Relevant experience

KBD’s Canada’s Food Guide work included accessibility work using the Web Experience Toolkit (WET4), alongside responsive interfaces, bilingual content management, testing, and training. Our contribution to Health Product Shortages Canada also included accessibility and usability improvements.

What we need to get started

Share the website address, the tasks that matter most to your users, and any existing accessibility findings. Include your platform and target WCAG version or level if known. We then agree on representative pages, access to any restricted workflows, testing scope, and the improvements to carry through to release.

Questions clients ask

Can you work from an existing accessibility report?

Yes. We can review the findings, reproduce the barriers, and map them to components and content. This helps the team address common causes before working through individual pages.

Do we need to rebuild the website?

A review can identify which issues can be fixed in the current site and which require wider design or platform changes. We can begin with a focused journey or a shared component before planning broader work.

What does an accessibility assessment establish?

The findings describe the pages and workflows evaluated against the agreed criteria. The scope and results matter: testing a sample or fixing a list of issues does not by itself establish conformance for every page and future update.

Your next step

What should be easier for your users?

Tell us about your website, the people who use it, and any accessibility concerns or assessment findings you already have.

Discuss your accessibility needs

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